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Post by aserven on Aug 29, 2010 15:49:32 GMT -5
I am based in the Chile, I would be interested in joining such action
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Post by jvonryan on Aug 29, 2010 17:27:35 GMT -5
This is an email I just sent and the response I got:
I do not have any local backups as I depended on you to back up my data. You promised a great new backup system in the email you sent back in December 09. There seems to be a breach in contract.
I have lost everything. I have several questions:
1. Do you have any way of retrieving my sent email addresses? I sent mass emails per week...do you have any record of those emails?
2. I may be able to get my site structure back but it will cost me. Are you prepared to pay the costs I may incur? I have spent thousands to get this site built.
3. Do you have a lawyer? If so, I will need their contact info.
I'm starting to think you did not have any backup strategy in place at all. This makes no sense whatsoever.
James
Reply:
Hello
No we will not pay the costs you incur. No we have no way of retrieving any of your emails.
I am not aware of any lawyer on staff.
--------------------------------------------------------
Regards,
CirtexHosting - Cecilia
Customer Service Representative
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Post by billadakilla on Aug 30, 2010 13:24:22 GMT -5
If legal action is pursued, I definitely want to be a part of it. Thanks.
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Post by msjacquiic on Aug 30, 2010 14:27:36 GMT -5
Any news on this?
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Post by DavidV on Aug 31, 2010 12:50:24 GMT -5
I want to do a legal action.... im from spain, my mail is david (attt) zonamail.com  |
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cmf
New Member
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Post by cmf on Sept 7, 2010 19:08:29 GMT -5
So I spend a week calling all my clients and setting up emails and as of yesterday, I can't even upload 30k without a time-out. They finally said the server was too busy and I should upload small batches. Smaller than 30k? I am migrating away from them as we speak. Count me in on the lawsuit.
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Post by msjacquiic on Sept 7, 2010 20:46:47 GMT -5
That's a shame really -I've requested a refund and was reimbursed for my August payment = 1 year in advance for the VZ1 -- I've asked John if he is going to honor what he told me in his WHT PM to me: "We're doing full refunds, please email billing@hostv.com if you wish to close the account, we'll refund all your VPS payments."
It will be interesting to get his response. "All" means ALL right? hmmm
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